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Shifting Perceptions and Elevating Value in Home Inspections

Kathleen Kuhn
by Kathleen Kuhn
Feb 28, 2024 4:41:11 PM

In today's dynamic real estate landscape, the home inspection industry faces a significant challenge: the prevailing notion that a home inspection is merely a bargaining tool for buyers based solely on inspection findings. With the emergence of services like Repair Pricer and features like Repair List Generator, this perception becomes further entrenched. The recent inventory shortage and intensely competitive market exacerbate this issue, leading to a decline in home sales and a decrease in the percentage of buyers opting for inspections. After all, if buyers perceive themselves unable to negotiate home prices, the necessity of a home inspection diminishes.

However, it's imperative for the industry to shift this mindset and underscore the educational value inherent in home inspections, especially as buyers transition into homeowners. One effective means of enhancing this transition is by integrating Fixle into inspection services.

As the Chief Revenue Officer of Fixle, I acknowledge my inherent bias. My experience as a new homeowner, has in fact, reinforced the transformative impact of this platform. Despite my home inspection affirming the functionality of my induction cooktop, Fixle provided invaluable guidance on its operation, cookware compatibility, and the benefits of induction cooking. It was quick and accurate and gave the confidence I needed to use it effectively. As it turns out, it was through Fixle that my house truly became a home.

While visual inspections are adept at uncovering many issues, they don’t identify potential recalls, a critical aspect of safety. Recall alerts supplied by Fixle furnish homeowners with crucial and ongoing information regarding recalled products or appliances due to safety concerns or defects, ranging from faulty electrical components to part failures to fire hazards. Not only does this feature enhance safety, but it also emphasizes the ongoing value homeowners are provided by home inspectors.

Moreover, Fixle extends its utility by offering comprehensive appliance manuals and specifications. These manuals provide homeowners with essential insights into the operation, maintenance, and troubleshooting of household appliances, from refrigerators to HVAC systems. Additionally, detailed information on appliance make, model, and capacity ensures informed decisions during replacements or repairs, aligning with specific homeowner needs.

By incorporating Fixle into home inspection services, inspectors can dispel the misconception that inspection value hinges solely on negotiation leverage. Instead, they highlight the enduring value of inspections in empowering homeowners with knowledge and safety. This shift not only benefits homeowners but also elevates the reputation and efficacy of the home inspection industry as a whole.

 

The Fixle App is Available in the Apple App Store and Google Play Store

Download Fixle today and make inspecting home systems and appliances faster and easier.

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Kathleen Kuhn
Post by Kathleen Kuhn
Feb 28, 2024 4:41:11 PM
Kathleen Kuhn has over 30 years of experience in home services, franchising, and real estate technology. Former President and CEO of HouseMaster Home inspections for 20+ years. Expertise in real estate technology (prop-tech), strategy, team building, product management, marketing, franchise development, and legal considerations for franchisors and home service professionals. Charter member and past Chairwoman of the American Home Inspection Association. Member of the International Franchise Association, Certified Franchise Executives, Advisory Board Member for the Women Empowered by Business (WEBB). Kathleen has been presented with Life Time Achievement Award by Master Home Services in 2019 and named 2022 newsmaker by RISMedia. Kathleen is also a National Spokesperson for prop tech, home inspections, small business, franchising, and franchise development. Kathleen's work has been featured in Featured in Realtor(r) magazine, USA Today, RIS Media, Forbes.com, Inman, she has spoken about proptech and home inspections on Fox Business, CNN, HGTV, CW11, and more.