How do I submit a claim?

It’s simple and fast to make a claim.

Here’s how:

  • Step 1: Within 7 days of becoming aware of an eligible issue, go to the Elite Inspection Warranty site at https://www.eliteinspectionwarranty.com/report-a-claim/.

  • Step 2: Complete their simple form including details about the issue and estimate forms from contractors you selected. 

  • Step 3: Dedicated, experienced staff from Elite will review the claim and get back to you quickly. In cases where a condition is deemed by the Elite team to be an emergency or affect the habitability of the dwelling, Elite may authorize, by telephone, email, or other means, reasonable emergency repairs.

  • Step 4: Throughout the process, the homeowner is responsible for all arrangements with the contractor(s), including contracts and payment, and any local permits, inspections, and associated fees. The client is responsible for arranging access to the house and for the purpose of reinspection, obtaining estimates, or opening of any surfaces needed to complete repairs.